Online Orders Only
MICHAEL M offers complimentary return and exchange shipping for eligible online orders. Online purchases may be returned or exchanged within 30 calendar days of delivery. Items must be in new, unused condition with all original packaging and show no signs of wear, sizing, alteration, or damage.
Custom-made, altered, or engraved pieces are final sale.
To request a return or exchange, contact our Customer Excellence Team at [email protected] with your order confirmation and item details. An RA Number and complimentary FedEx return label will be provided within 1-2 business days. Returns must be shipped within 5 calendar days of authorization.
Approved refunds will be issued to the original form of payment within 5-7 business days. Exchanges are subject to availability and may require an additional 2-4 weeks for processing or production.
For assistance, contact (888) 563-4910 or [email protected].
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