Shipping policy

SHIPPING OPTIONS

Currently, we only accept orders for delivery to addresses in the continental United States, Alaska, Hawaii and the District of Columbia via FedEx. Should you wish to select Overnight or 2-Day Shipping, the updated shipping price will be shown during checkout prior to submitting your order. Please note that items in stock will ship within 3-5 business days. Custom orders will ship within 2-3 weeks. At the time of checkout, please note the shipping timeline quoted on your Order Confirmation.

INTERNATIONAL SHIPPING

Unfortunately, we do not currently ship outside the United States.

SIGNATURE CONFIRMATION

All items shipped are FULLY INSURED during transit; therefore, all shipments will require a signature at the time of delivery. No exceptions can be made. Please note that additional charges may accrue if additional delivery attempts are made.

Unfortunately, we are unable to ship online orders to APO, FPO, DPO, and PO Boxes.

IN-STORE PICK UP

At this time, items ordered on our website can only be shipped to the address you designate at checkout.

All items ordered directly on our website are processed by MICHAEL M Inc., and cannot be shipped to an Authorized Retail Partner.

PACKAGING

All MICHAEL M creations will arrive in a MICHAEL M box or jewelry bag. If marked during checkout, a gift message will also arrive with your order.

PERSONALIZED GIFT MESSAGE

During the checkout process, you will have the option to include a gift message for each order. Please include your message in checkout. The gift message will arrive with your order.